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HOW WE ENSURE THE HIGHEST SUPPORT POSSIBLE
We communicate in a clear, open and straight forward way using appropriate language
We are honest and transparent and are not afraid to admit when we get things wrong
We are warm, kind, reliable, empathetic and compassionate towards the people we support
We respect people’s right to make their own choices and decisions about how they want to be supported
We are committed to working as part of a team and support others in the team
We are flexible and react calmly to any situation presented to us
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